Privacy Policy

Carson Refrigeration Ltd., operating as Carson Heating & Cooling, [shop address], British Columbia.

Information you send through our request form (name, phone, email, address, job details and photos), emails and phone calls, and basic anonymous website analytics.

To respond to requests, schedule and complete work, send invoices, and prepare rebate paperwork you ask us to help with. We do not sell your information.

Our online request form and scheduling run on Jobber, which stores your request on our behalf. Rebate programs receive your information only when you apply. [Analytics provider, if any]

We keep your information as long as we need it for service history, warranty and tax records, then delete it.

Under BC's Personal Information Protection Act (PIPA) you can ask to see, correct or delete the personal information we hold about you.

Privacy questions: carsonrefrigeration@gmail.com or (604) 212-0022.